| FAQ index |
| Who can be a member of SupplyView.com? |
SupplyView.com membership is limited to qualified OEM / CEM companies and Franchise and
Independent distributors and component Manufacturers within the electronics and aviation
industries.
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| What types of products can I locate on
SupplyView.com? |
SupplyView.com currently features a full spectrum of electronic components and aviation
parts. Our database includes active and passive parts, ICs, semiconductors, diodes,
transistors, memory, connectors, relays, switches, logic, linear, RF devices, resistors,
capacitors, crystals, inductors, and Industrial, Electro-mechanical, Aviation, Military
components and more. Additionally, our database includes obsolete, allocated and
"hard to find" components.
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| Do I have to buy or install hardware or software? |
No.
All you need is Internet access to begin benefiting with SupplyView.com.
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| How do I get started? |
Simply click on "Register Now" on the
menu bar, accept our conditions of use, fill out the registration form and submit. We will
process your information immediately and contact you by phone or e-mail to activate your
account.
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| Is there a trial period? |
Qualified companies are eligible to receive a 15-day, no obligation free trial. Eligible companies
will be notified if they qualify after we receive a completed registration form and prior
to site access.
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| Is there a quicker way to find the parts rather
than waiting around for responses to my posted RFQs? |
Yes!
By directly accessing our database, you can instantly locate a vendor that has
the product you need and negotiate terms and delivery immediately over the phone.
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| What if the part I need can not be located? |
There are several options available to assist buyers in locating product that is
allocated, obsolete or "hard to find" that does not appear in our database. Due
to the fact that Independent brokers are part of the SupplyView.com community, buyers can
tap into a valuable resource that is not available on similar sites.
By posting RFQs onto our bulletin board, a distributor may
help source product for you. OEM / CEM buyers have the
option to do this anonymously.
By accessing our Online Source Directory, buyers
can quickly locate a Franchise and Independent distributor by manufacturer.
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| Can I decide which group of sellers can compete for
my RFQs? |
Yes.
SupplyView.com permits buyers the option to decide which group of sellers can view and
return quotes to RFQs posted in our RFQ log.
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| Is SupplyView.com involved in the buying and
selling of product? |
No.
SupplyView.com does not get directly involved in any transactions that are initiated through use of
our site. All transactions are between the buyer and seller only.
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| Is there a member feedback program that can keep
buyers and sellers aware of members trade practices? |
Yes.
We have created a member feedback program that helps us to monitor the trade practices of
our members. Every effort is made to provide harmony among SupplyView.com community
members. We expect our members to abide by the Governing Law of our User Agreement. Repeat
violators may be denied site access. Please contact the SupplyView.com customer service
department by e-mail to feedback@supplyview.com
or call 914-771-7300 to share trading experiences or request feedback
about SupplyView.com members. Both positive and negative feedback is kept on file for
reference.
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